Scientific and public interest in the use of the Internet for health-related purposes has grown considerably. Concerns regarding its impact on patient-doctor relationship and risks for patients have inflamed the debate. Literature provides scarce evidence in this field. This paper investigates whether a patient's decision to use the web also depends on previous experience and satisfaction with healthcare.
Patient satisfaction, e-health and the evolution of the patient-general practitioner relationship: Evidence from an Italian survey / De Rosis, Sabina; Barsanti, Sara. - In: HEALTH POLICY. - ISSN 0168-8510. - 120:11(2016), pp. 1279-1292. [10.1016/j.healthpol.2016.09.012]
Patient satisfaction, e-health and the evolution of the patient-general practitioner relationship: Evidence from an Italian survey
DE ROSIS, SABINA;
2016-01-01
Abstract
Scientific and public interest in the use of the Internet for health-related purposes has grown considerably. Concerns regarding its impact on patient-doctor relationship and risks for patients have inflamed the debate. Literature provides scarce evidence in this field. This paper investigates whether a patient's decision to use the web also depends on previous experience and satisfaction with healthcare.| File | Dimensione | Formato | |
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De Rosis_2016_Health Policy_Patient satisfaction_editor.pdf
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